Step 3: Select the checkbox next to ‘Cookies and other site data’ and ‘Cached images and files’.

Step 2: Scroll down and click on Advanced. Step 1: Open Google Chrome and click on the three-dot icon at the top. We will tell you the steps to clear the cache on the Google Chrome browser here. Doing so will not delete your downloaded files or browsing data. Many times, the issue can be resolved by clearing your browser cache and cookies. Check your ad blocker settings and whitelist in it. However, you don’t have to disable it for all the web pages. If disabling the ad blocker solves the issue, then it is your culprit. Disable Ad BlockersĪre you using an ad blocker on your browser? Try disabling it. Once logged out, you will be asked to scan the QR code again.

To do so, open WhatsApp Web and click on the three-dot icon above the chat list. For that, first, you need to logout from it. You should also try logging in again into the WhatsApp Web. Use the Sync Now button to synchronize time. Then, turn the toggle on for Set time automatically and Set time zone automatically. To do so on Windows, right-click on time in the taskbar and select Adjust date/time. You should also verify the date and time on your PC. If the website doesn’t load, there is some network issue. Make sure the internet is working properly on the computer. If that doesn’t fix the issue, reboot your PC too.

We should commence with the basic solution first, and one of them is to restart the browser. Here you will find 7 best tips to fix the media files not downloading problem on WhatsApp Web.

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